https://www.posetteforever.com/viewtopic.php?f=34&t=1510&p=22473#p22473
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Visitor
Tuesday, 28 June 2005, 02:23 AM


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:D

I knew several good salesmen.  That is why I find it all the more troublesome dealing with these modern ones.

When I was working in retail, I used to be a stickler about the sales people providing real customer service.  Some didn't like it but some others did learn in time.  Although I didn't work on the sales floor, when passing through, customers would sometimes ask for my assistance.  If I could provide it, I did.  If I could not, I would locate someone who could, even if that meant that I had to send the customer to another branch. If what they were seeking was not carried by us, I would direct them to another store even a competitor's store and I would phone ahead for the customer to verify that they had the item in stock.  The customers so treated almost always became loyal customers of our store, until mistreated by a clerk who would not learn.

Pangor